General Terms and Conditions of Sale (GTC)

1. Scope

These General Terms and Conditions of Sale ("GTC") govern all sales made through the website abris-de-jardin-ete (the "Website"). By placing an order on this Website, you agree to be bound by these GTC without reservation.

These GTC apply to all customers purchasing products through the Website for personal or professional use.

2. Products

The Website offers garden sheds and related outdoor products. Product descriptions, specifications, and images are provided for informational purposes only. While we strive for accuracy, minor variations may occur.

Availability of products is subject to stock. We reserve the right to discontinue or modify products at any time without prior notice.

3. Prices

All prices are listed in the currency indicated on the Website and include applicable taxes unless otherwise stated.

Shipping costs, if applicable, are displayed before order confirmation.

We reserve the right to change prices at any time; however, products will be invoiced based on the price in effect at the time of order confirmation.

4. Orders

Orders are placed through the Website. By confirming your order, you declare that you have read and accepted these GTC.

An order is considered final once payment has been successfully processed and a confirmation email has been sent.

We reserve the right to refuse or cancel any order in the event of suspected fraud, unauthorized transactions, or violation of these GTC.

5. Payment

Payments are processed securely via Stripe. Accepted payment methods include major credit and debit cards and any other methods offered at checkout.

By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

All transactions are encrypted and processed in compliance with applicable security standards. We do not store full payment card details.

6. Delivery

Products are delivered to the address provided during checkout.

Estimated delivery times are provided for informational purposes only and may vary depending on destination and logistics constraints.

Risk of loss or damage transfers to the customer upon delivery.

If a package arrives damaged, the customer must notify us within 48 hours of delivery.

7. Right of Withdrawal

In accordance with applicable consumer protection laws, customers have the right to withdraw from their purchase within fourteen (14) days from the date of delivery, without providing any reason.

To exercise this right, the customer must notify us in writing within the withdrawal period.

Products must be returned unused, in their original condition and packaging. Return shipping costs are borne by the customer unless otherwise required by law.

Refunds will be processed within fourteen (14) days of receiving the returned goods or proof of return, using the original payment method.

8. Guarantees

Products are covered by applicable legal warranties, including conformity and protection against hidden defects, in accordance with applicable law.

If a product is defective or non-compliant, the customer must contact us promptly with supporting evidence (photos, description of the issue).

Where applicable, we will repair, replace, or refund the defective product in accordance with legal requirements.

9. Complaints and Customer Service

For any complaints, questions, or requests for information, customers may contact our customer service through the contact details provided on the Website.

We are committed to responding to all complaints within a reasonable timeframe.

10. Liability

We shall not be held liable for indirect damages resulting from the use or purchase of products.

Nothing in these GTC excludes or limits liability where it would be unlawful to do so.

11. Data Protection

Personal data collected during the ordering process is processed in accordance with our Privacy Policy and applicable data protection laws.

Payment processing is handled securely by Stripe in compliance with industry standards.

12. Applicable Law and Jurisdiction

These GTC are governed by the laws applicable in the country where the business operating abris-de-jardin-ete is registered, without regard to conflict of law principles.

In the event of a dispute, the parties shall seek an amicable resolution before initiating legal proceedings. Failing such resolution, disputes shall be submitted to the competent courts in accordance with applicable law.